Terms & Conditions

General

Arrivals

Arrivals welcome from 1pm.

 

Departures

Departures before 11am.

 

Awnings

We don't charge for awnings, all we ask is they are erected on the hardstanding in order to preserve the grass for year-round enjoyment. No Gazebos allowed.

 

Day Visitors

We welcome day visitors to your pitch for a small fee of £2.00 per person

 

Late Departure

Why not make the most of your departure day, if your pitch is available for the remainder of the day, we charge £1.00 per hour after 11am up to 6pm.

 

Seasonal Pitches

Contact us for further information.

Opening Dates
Open from the 28th February to the 25th October 2020

Booking Arrangements
At the time of booking, we require a non-refundable 20% deposit, with the balance payable 14 days prior to arrival. 

We don't charge for awnings, all we ask is they are erected on the hardstanding in order to preserve the grass for year-round enjoyment. No Gazebos allowed.

Cancellations and Refunds

Cancellation 14+ nights to arrival: We will refund all fees excluding your deposit.

Cancellation 1-13 nights to arrival: Sadly, at this late notice we will be unable to offer refunds.

Covid-19 Cancellations: We will happily move your booking. Please see our Covid-19 statement here.

Caravan and Camping
We have a range of fully serviced and serviced caravan and camping pitches. All caravan pitches are hardstanding with small grass area to side. We also have a designated adults-only area. We have a heated (low season) shower block offering individual showers, toilets, and privacy wash cubicles with plenty of free hot water. We have a small onsite shop at reception for essential items, including eggs from our "girls", homegrown and local produce. Whether in a caravan, motorhome, campervan or tent, stay awhile, relax, and explore.

Minimum Stays
We operate a 3-night minimum stay policy during bank holiday weekends.

Further Information
If you require any further information, please do not hesitate to contact us on 01743821688.

Discounts & Competitions

General - Discount/Voucher Codes

Online discount codes and on-site vouchers are only redeemable before the expiration date stated. Voucher must be handed over at the point of purchase to redeem on site. Not exchangeable for cash. Defaced, copied, altered or damaged vouchers will not be accepted. Online code must be entered into the voucher code box for the discount to be applied.  Your statutory rights are not affected. They cannot be used in conjunction with any other offer.

Offers can be terminated at any time.

Local Ale / Glass of Wine

When booking with a valid code you are entitled to one free pint of ale or lager from draft or a glass of wine per couple from our on-site bar during its opening hours. Only redeemable during your initial stay. 

Online code must be entered into the voucher code box for the offer to be applied. Only available to pre-bookings.

Your statutory rights are not affected. They cannot be used in conjunction with any other offer.

#KeepCalmCampers - 22/04/2020 - 03/05/2020

To enter into our #KeepCalmCampers competition you must:
- Like and Share the  Cartref #KeepCalmCampers Facebook post

- Add a photo of you and your family participating in a camping themed photo into the comments of the Cartref  #KeepCalmCampers post

Photos can be as creative as you like - you can interpret the theme as you wish as long as they adhere to Facebook's rules.

By entering you agree to Cartref resharing your photo on social media platforms including Facebook and Instagram.

Judges will pick their favourite once the competition has closed.
The judges' decision is final.

The competition will close at 21:00 on the designated date.

The prize consists of a 2-night stay at Cartref. This can be booked in conjunction with our standard booking terms.

Autumn Offer 2020 - 10/09/2020 - 22/10/2020

5 nights for the price of 4 when booking for any Sunday to Thursday between 10th September and 22nd October 2020. This offer is only applicable for any hardstanding or grass pitch​.
First come, first served. Limited availability.

2 free drinks with each booking. Vouchers will be given upon arrival and will only be valid for the length of stay.

Should the site need to close due to COVID lock-down regulations, or you are coming from an area that has been put into a temporary lockdown we will honor the booking during any off-peak season within 12 months.

Offer only valid for new bookings made on or after the 10/09/2020.

This offer cannot be used in conjunction with any other offer.

Data Protection

We only collect data via bookings. This information is kept in order to serve your stay with us.

We collect telephone and email details to confirm your stay and keep you updated.

Retained data is used to understand visitor needs so that we may continue to ensure that our park matches your needs. We will only contact you via these methods for marketing if you checked the box to state you were interested in hearing from us.

We don't like spam either, so simply let us know if you no longer want to hear from us either by email or by giving us a call.

If you want to know what data we hold or want to be removed completely please email info@cartrefcaravansite.co.uk

Our Awards

Cartref Caravan & Camp Site

Ford Heath

Shrewsbury

Shropshire

SY5 9GD

© 2020 by TeamCartref

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